Collaborate with customers to understand their business needs and challenges across retail and/or manufacturing verticals, and identify opportunities for AI to drive transformative value.
Facilitate key elements of scoping workshops .e.g. process and systems mapping, value calculations, case studies and technical overviews of applications and the value they create.
Run high quality narrative-driven and technical demonstrations of our end to end platform and applications.
Provide support in shaping enterprise architecture considerations when formulating proposals with technical personas such as CIOs and CDOs.
Create technical scoping documents outlining the scope of work, delivery timeline, configurations and delivery plan.
Research and stay up-to-date on the latest agentic AI technologies and best practices, provide recommendations for how they could be applied to our customers' needs, and position yourself as a thought leader in the AI space online and in person.
Communicate effectively with customers and team members, including presenting commercial and technical information in a clear and concise manner.
As a critical ‘voice of the customer’ feedback and input into our continuous product and GTM evolution.

3+ years of AI Solution Engineering experience into mid-market and enterprise businesses
Experience within a data analytics, digital or SaaS business, or within the retail or manufacturing industries
Experience working cross-functionally to take products to market and help shape sales strategy
Experience facilitating discovery workshops and product demonstrations
You have experience facilitating and guiding customers through complex transformation and change management programmes
Working within retail and supply chain environments
Ability to work in a fast and growing AI business.

Senior Solution Engineer – Retail, Supply Chain

Key skills