Key skills
AISaaSCustomer Success
About this role
Role Overview
- Lead design execution and quality across core platform experiences, mobile experiences, and design system strategy
- Manage, coach and develop approximately 8 product designers across US and India teams
- Elevate designers through coaching, stretch opportunities and clear development plans
- Ensure design quality and execution across core platform experiences and mobile surfaces
- Line manage the design system team
- Build strong operating partnerships with Product, Engineering, Data, Support and Customer Success
Requirements
- 9+ years of experience in product design, UX or related product experience disciplines
- 3+ years managing product designers
- Proven experience managing designers across complex B2B SaaS, platform, mobile or multi-product environments
- Exceptional aesthetic judgment, visual craft and interaction-design taste
- Experience leading critique and coaching designers
- Experience leading or line managing design system work
- Experience managing distributed teams and working across time zones
- Strong product judgment and comfort balancing customer needs, business outcomes, technical constraints and speed of execution
- Familiarity with AI-assisted production tools
Benefits
- Competitive compensation
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development