Commercial Account Manager – Contractual

Role Overview

• Grow new acquisitions and existing customer business within assigned SMB territories: Saudi Arabia and Pakistan.
• Be accountable for monthly revenue goals through deal qualification, prior customer engagement, and value-based positioning of Sophos solutions.
• Understand end-to-end deal flow processes, including the roles and responsibilities of cross-functional support teams, to quickly resolve issues.
• Ensure quotes and other sales-related tasks are processed in a timely, efficient, and accurate manner while maintaining compliance with internal policies.
• Use Clari and Power BI tools to manage the weekly sales funnel and assigned sales metrics.
• Communicate effectively and efficiently with customers, partners, and distributors to progress assigned tasks.
• Achieve agreed quarterly sales goals and performance indicators, including daily standards for the number of tasks handled and closed.
• Effectively communicate with Sophos prospects and customers using phone, email, LiveChat, SMS, and Sales Engagement tools.
• Add value to the channel business through best-in-class partner support, driving new logo and cross-sell campaigns with a strong growth mindset.

Requirements

• Up to 4 years of total work experience
• Experience in SMB new acquisition, cross-sell, and renewals within assigned SMB territories
• Experience using AI to drive quality customer conversations and improve productivity
• Experience handling the Middle East region
• Experience using Clari, Salesforce, and Power BI will be an added advantage

Benefits

• Sophos operates a remote-first working model
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing