Conduct content quality assurance testing on digital-based course assets across multiple points in the production cycle
Review course assets for grammar, internal consistency, a11y, and adherence to style and design guides
Ensure LMS platform settings and functionality are correct
Produce a concise and complete deficiency report for the development team
Work with development and deployment teams to remedy deficiencies or defects
Support the Curriculum Quality Assurance Manager with various projects
Independently work on whole projects and/or problems
Assist in collecting, analyzing, and interpreting quality metrics and performance data
Train and onboard new team members and/or vendors

Bachelor’s degree in instructional design, e-learning, or a curriculum-related field with 1–3 years of related experience
Equivalent combination of education and experience
Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.) proficiency
Web proficiency
Ability to clear required background check
Familiarity with the K-12 education space and/or online learning environment
Experience with creating and editing end-user content in SharePoint or similar knowledge base
A high-level understanding of robotic process automation and AI
Experience working with one or more Learning Management Systems (LMS)
Familiarity with WCAG accessibility standards
Experience in proofreading/copyediting content
Strong English grammar knowledge, including spelling, punctuation, and syntax rules.
Detail and process improvement oriented

Content QA Associate

Key skills