Partner with teams enterprise-wide to create bold, technology forward CX experiences that influence senior leaders, policymakers, and industry partners
Turn authentic customer voices into moments that drive trust, credibility, and action
Partner across Technology, Marketing, Communications, Government Affairs, and Legal in a fast moving, enterprise wide network
Own ideas from brainstorm through flawless execution—and see your work make real impact
Work and thrive in an ever-changing environment

7+ years experience in CX, customer advocacy, marketing, or communications; experience leading high-profile events or thought leadership; strong executive storytelling skills; comfort influencing in matrixed environments.
Bachelor's degree
Proven experience and passion for building events that change people’s lives
Ability to travel for scheduled events when needed.

Senior Manager, Influence – Strategy & Activation

Key skills