Serve as a trusted consultant to leaders and teammates on complex employee relations matters.
Provide guidance on performance management, conflict resolution, policy interpretation, corrective action, and workplace concerns.
Partner with leaders to address sensitive situations involving allegations of harassment, discrimination, unfair treatment, and other employee relations issues.
Collaborate with HR leaders and business partners to ensure consistent communication, alignment, and application of people practices.
Coach and develop Team Member Relations Consultants while serving as a mentor and resource for the team.
Identify opportunities to improve processes, enhance service delivery, and strengthen organizational outcomes.
Partner with Legal and People & Culture teams to support responses to employment-related claims, agency charges, and other workplace matters.
Advise leaders on corrective action and conflict resolution processes through successful resolution and follow-up.
Support unemployment-related matters in partnership with HR Service Center teams.
Promote fair, consistent, and legally compliant workplace practices across the organization.

Bachelor's degree in Human Resources, Psychology, Education, or a related field
Minimum of five years of employee relations experience
Deep knowledge of employee relations practices, workplace investigations, performance management, and policy interpretation
Strong consultation and relationship-building skills
Ability to influence and coach leaders through complex and sensitive situations
Excellent critical thinking and problem-solving capabilities
Strong communication, negotiation, and conflict resolution skills
Ability to balance employee advocacy with business needs and risk mitigation
Strong interpersonal skills and the ability to build trust with stakeholders at all levels
Demonstrated ability to manage competing priorities in a fast-paced environment

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short
and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

People Relations & Enablement Training & Development Manager

Key skills