Director, Product Development – Property

Role Overview

• manage a team responsible for overseeing and managing the launch and maturation of Valuable Personal Property products into target strategic markets
• drive personal property (contents) strategy across all property products
• provide leadership, product expertise and support for initiatives related to product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and/or system releases
• develop digital first products supporting the needs and risks of USAA Members
• oversee the development and launch new innovative product offerings as well as auxiliary/enhanced features/services for existing products
• generate creative product and coverage solutions for member needs
• maintain thorough level of knowledge of business and underwriting performance for products in scope
• responsible for post-launch maintenance and underwriting of 'new in market' products based on product performance, member needs and competitive changes
• lead a team to analyze internal and external data and member information to support formulation of product strategy and enhance competitive intelligence
• communicate the new product value proposition across teams and levels of leadership
• ensure product development team delivers sales support to all distribution channels
• coordinate with relevant control partners to ensure product offerings are compliant with all applicable laws and regulations
• coach and develop employees belonging to the product development team to drive maximum performance and engagement levels

Requirements

• Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
• 8 years relevant industry experience in Actuary, Underwriting, Marketing, or Operations to include direct product management experience.
• 3 years of direct team lead or management experience.
• Experience developing product strategies, product plans and product roadmaps.
• Demonstrated experience in developing, deploying and supporting product and/or integrated suite of products.
• Knowledge and application of Product Development Life Cycle (PDLC).
• Experience leading an agile product development process, managing multiple products simultaneously.
• Exceptional communicator and engaging storyteller with a flair to communicate effectively with executives.

Benefits

• comprehensive medical, dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays plus 16 paid volunteer hours
• various wellness programs
• career path planning and continuing education