People Operations Manager

Role Overview

• Collaborating with the People Ops team to build and maintain processes related to the following: talent acquisition, employee lifecycle, learning and professional development programs, talent management, onboarding and data accuracy
• Oversee daily People operations, ensuring smooth execution of policies, procedures, compliance and culture-championing
• Support day-to-day administration of our People programs (including but not limited to employee life cycle support from onboarding to offboarding, etc.)
• Serve as an internal resource to assist team members in meeting employee needs, using outside resources when appropriate
• Serve as a point of contact for staff to address concerns, questions, or feedback
• Support in identifying and implementing effective and efficient benefit administration and HR processes to ensure a positive employee experience
• Act as a first-line of support for employees
• Maintain HR management systems for accuracy and efficiency
• Help sustain a cohesive and inclusive company culture in a remote environment
• Lead new hire orientations/onboarding process

Requirements

• 3+ years of experience in a People Operations and/or Human Resources role
• Solid understanding of HR best practices, including recruitment, compliance, and performance management
• Working knowledge of federal, state, and local employment laws
• A proven track record of creating a culture in which employees can grow and develop
• Strong situational adaptability in both written and verbal communication
• Familiar with HRIS, benefit administration, and ATS platforms (experience with Rippling is a plus!)
• Strong partnership skills within People org as well as with cross-functional teams

Benefits

• Employer-paid health insurance (including dependent coverage)
• An employer-matched 401K retirement savings program from day 1
• Paid Parental Leave
• Stock options
• Health + wellness reimbursements
• PTO that increases each year
• 15 paid holidays, including your birthday!