CASS Governance & Oversight Manager

Role Overview

• Support the effective oversight of the firm’s CASS control framework, ensuring compliance with FCA Client Assets Sourcebook (CASS) requirements. Provide independent challenge over the design and operation of CASS controls, processes, and systems.
• Support the ongoing development and embedding of a strong CASS culture across the business. Ensuring a pragmatic and collaborative approach to oversight.
• Act as a key point of contact for CASS-related queries and escalations.
• Support the monitoring of daily, weekly, and monthly client money and custody asset reconciliations, escalating breaks or anomalies to the UK Head of CASS in a timely manner.
• Assist in identifying control gaps through regular CASS health checks and thematic reviews, and support the tracking of remediation actions to completion.
• Oversee the identification, assessment, investigation, and remediation of CASS incidents and breaches.
• Coordinate root cause analysis and ensure appropriate corrective and preventative actions are agreed, tracked, and completed.
• Support regulatory notifications and engagement with the FCA where required.
• Maintain accurate and complete CASS incident and breach records.
• Work with 2nd and 3rd line colleagues on a coordinated response to incidents.
• Own and manage the CASS Committee calendar, agenda planning, and paper submissions.
• Prepare, review, and challenge CASS Committee packs, ensuring clear reporting of risks, incidents, KPIs/KRIs, and action tracking.
• Track committee actions to completion and provide status updates and escalation where necessary.
• Maintain, and oversee the collation of CASS Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs).
• Analyse trends, emerging risks, and control weaknesses, providing clear management insight.
• Produce regular management information and governance reporting for senior stakeholders.
• Oversee CASS-relevant third-party relationships, including banks, custodians, and service providers.
• Coordinate due diligence reviews, ongoing monitoring, and oversight activities.
• Manage third-party portal access, acknowledgement letters, Powers of Attorney (POAs), and contractual documentation.
• Ensure appropriate escalation and remediation of third-party CASS risks and issues.
• Review and assess CASS-relevant agreements to ensure compliance with regulatory requirements.
• Provide oversight and challenge over contractual changes impacting client money or custody arrangements.
• Work closely with Legal and Procurement teams to ensure CASS considerations are appropriately embedded.
• Own and maintain CASS control documentation, including control maps, oversight frameworks, and evidencing standards.
• Oversee the drafting, review, and maintenance of CASS policies and procedures, ensuring they remain accurate and up to date.
• Support internal and external audits, regulatory reviews, and assurance activities.
• Maintain and keep current the CASS Resolution Pack (CASS 10), coordinating updates with Operations, Finance, and Technology as the business evolves.

Requirements

• 5+ years experience in a CASS oversight role within first or second line of defence or within an audit practice.
• Strong working knowledge of FCA CASS rules (Client Money and/or Custody).
• Experience in governance, oversight, assurance, or audit-style reviews.
• Strong stakeholder management skills with the ability to challenge constructively.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Audit or assurance background (internal or external).
• Experience supporting regulatory interactions or audits.
• Strong Excel, data analysis and SQL skills.
• Experience producing management information and governance reporting.

Tech Stack

• SQL

Benefits

• Challenges that will help you grow and realize your potential fast.
• Opportunity to make a significant impact
• you will build innovative services used by millions of investors to build wealth.
• Work with smart, spirited, helpful, high-performing colleagues with a common goal.
• An environment where nothing is set in stone.
• Appreciation for your talent and ideas.
• Generous remuneration package