Research Assistant

Role Overview

• Own and evolve the Think Stylist research panel
• Manage onboarding, engagement and retention of panellists
• Deliver clear, engaging communications (surveys, updates, newsletters)
• Monitor panel health (demographics, activity, churn) and optimise performance
• Act as the go-to contact for panellist queries and platform issues (e.g. FlexMR)
• Continuously improve the panel experience and quality of data
• Manage relationships and ensure consistent, high-quality participation with the Insight Collective (Thinkfluencers)
• Review weekly contributions and identify emerging trends
• Use AI tools alongside manual analysis to track patterns, sentiment and cultural shifts
• Produce a monthly insight report for the wider business
• Create short content (e.g. clips, highlight reels) to bring insights to life
• Coordinate payments, scheduling and community touchpoints
• Support insight projects across their lifecycle
• Script and test surveys and polls
• Support data analysis, charting and insight development
• Use AI tools to assist with data synthesis and trend identification
• Contribute to report creation
• Help ensure projects run smoothly from setup to delivery
• Support the use of AI tools to analyse community data and surface insights faster
• Experiment with combining human and AI analysis across qualitative and quantitative data
• Conduct background desk research on prospective clients and sectors
• Support sourcing and organisation of potential leads (e.g. HubSpot)
• Assist with outreach setup (e.g. sequencing, contact prep)
• Identify potential commercial opportunities through Thinkfluencer contributions and emerging trends
• Help ensure insight outputs are captured and used in business development

Requirements

• Excellent English communication skills (written and verbal) and organisation skills
• Applies standard research methods, supports study design, gathers and analyses data
• Uses data tools and techniques to explore, interpret and present data
• Plans and conducts user research activities and synthesises findings
• Produces clear, structured written and visual outputs for insight communication
• Builds and maintains effective working relationships with internal and external stakeholders
• Uses agreed tools, techniques and processes effectively, including research platforms and AI tools
• Works under general direction and uses discretion in task execution
• Plans and prioritises own workload to meet deadlines
• Communicates clearly with stakeholders at working level
• Applies problem-solving skills to straightforward issues
• Demonstrates learning agility and adapts to new tools and methods
• Previous hands-on experience in market research and associated platforms
• Experience of survey tools, research platforms or community management tools
• Exposure to qualitative and/or quantitative research environments
• Interest in cultural trends, media and audience behaviour
• Awareness of AI tools in research or data environments
• Experience in research, panel management, or community platforms
• Exposure to survey tools or insight work