Providing daily IT operations and support, including onboarding/offboarding, account management, hardware provisioning, and access control
Administering Google Workspace, Slack, Asana, Bitwarden, office network, and backup systems
Handling client compliance reviews and maintaining security policies
Coordinating hardware purchasing and inventory management
Writing scripts to sync and clean data across SaaS platforms, and building API connectors to reduce manual work
Creating internal dashboards for operational visibility and reporting
Improving data hygiene and systems of record in collaboration with project managers and leadership
Building and experimenting with LLM-powered workflows for internal search, documentation, ticket triage, and AI-assisted tooling
Automating onboarding workflows across Google Workspace, Slack, and Asana

Bachelor’s degree in Computer Science
1–2+ years of hands-on IT support or technical operations experience
Experience administering Google Workspace for user provisioning, access management, and onboarding/offboarding
Experience managing office networks and backup systems
Proficiency in writing readable, working Python scripts
Experience integrating SaaS tools via APIs to build automations and connectors
Hands-on administration and support experience with Slack, Asana, and Bitwarden
Experience using LLM/AI tools in workflows, such as prototyping LLM-powered automations
Experience building internal dashboards for operational visibility
Experience supporting security and compliance processes
Authorized to work in Canada

Preferred Qualifications:

Prior experience in a hardware engineering or product development consultancy environment
Evidence of self-directed technical learning (e.g., GitHub projects, side scripts, personal automations)
Experience collaborating with project managers or leadership to improve operational systems
Familiarity with cleantech, embedded systems, or robotics domains
Experience automating onboarding workflows across multiple SaaS platforms
Ability to coordinate hardware purchasing and inventory management
Experience with data hygiene and systems of record improvements
Availability for an initial 3-month contract engagement with potential for extension

Highly flexible: negotiate your own rates, hours and work location.
Hardware & Software Access: MistyWest can provide equipment and software support where needed
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IT & Automation Engineer – Contractor

Key skills