About this role
Role Overview
- Travel to customer sites to perform basic installation, preventative maintenance, and basic repair of battery equipment.
- Perform preventative maintenance to ensure optimal equipment performance and minimize downtime.
- Troubleshoot and diagnose common technical issues, replace defective parts, and reassemble equipment.
- Provide on-site technical assistance and training to customers on the safe operation of their equipment.
- Build and maintain strong customer relationships by providing timely, efficient, and professional service.
- Maintain accurate records of service calls, maintenance activities, and customer interactions.
Requirements
- Minimum 1 ½ years of field service experience in electrical, telecom, or energy-related fields
- Basic understanding of electrical systems and test equipment (Aptitude exam is part of application process; 70% passing score required)
- Ability to read and interpret technical documents, such as schematics and manuals.
- Valid driver's license and acceptable driving record for insurability.
- Availability to work non-standard hours in a 24/7 work week.
- Ability to lift 75 lbs. and carry equipment, climb ladders, and work in confined spaces
Benefits
- Adhere to all company safety policies and procedures, including OSHA, DOT Hazmat, and ISO9000 standards.
- Operate material handling equipment safely and maintain a clean and organized work environment.
- Complete all required safety and compliance training.