Own and develop a defined portfolio of target prospects across the United States and Canada, with clear accountability for pipeline creation, opportunity progression, proposal quality, and new-logo conversion.
Act as the senior commercial lead for named prospects, building trusted relationships with executive stakeholders.
Develop and lead robust opportunity plans covering client priorities, stakeholder mapping, competitive positioning, commercial strategy, pilot structure, proposal approach, negotiation path, and close plan.
Drive disciplined new-business performance across the region, with accountability for qualified pipeline, forecast accuracy, and commercial progression.
Lead discovery sessions, executive meetings, solution discussions, proposal reviews, and commercial negotiations with prospects.
Partner closely with product, delivery, client services, analytics, support, finance, and leadership teams to ensure opportunities are shaped credibly and solutions are commercially sound.

10 to 15+ years of experience in enterprise business development, commercial leadership, consulting, or related growth roles within loyalty, SaaS, MarTech, rewards, payments, commerce, incentives, or adjacent technology-enabled services.
Significant experience winning large, complex, multi-stakeholder enterprise deals.
Strong track record of originating, progressing, and closing new-business opportunities.
Experience engaging credibly with C-suite and executive-level decision-makers.
Demonstrated ability to lead opportunity strategy while coordinating product, delivery, finance, legal, support, and leadership teams in a matrixed environment.
Experience working with complex commercial structures, including MSAs, SOWs, pilots, pricing discussions, procurement processes, security review, and contract negotiations.
Exposure to partner, reseller, channel, or alliance-led growth models.
High commercial acumen and strong written and verbal communication skills.
Strong command of CRM, pipeline discipline, forecasting, and pipeline reporting.
Willingness and ability to travel across the United States and Canada as required.

Senior Business Development Director

Key skills