Manage the productivity and quality of a team of Mobile Inspectors
Ensure inspector adherence to established inspection processes
Monitor inspection quality through digital and in-person inspection audits
Provide coaching and corrective actions / discipline as necessary
Build and maintain a strong working relationship with internal and external partners
Coordinate with the MMI Manager and boundary partners
Provide quality service and interact with automotive dealers and commercial clients to resolve issues and concerns
Recruit, hire, onboard, and provide ongoing support to employees
Conduct vehicle inspections and floorplan audits as needed
Review team performance against KPIs and LDM metrics; implement tactical plans
Enforce all company policies and procedures related to employee and customer conduct

High School Diploma/GED
5+ years relevant experience in related field
One year’s experience in leading teams is preferred
Ability to work in a high performance, fast-paced team environment
Experience with mobile inspections and/or floorplan audits preferred
Previous body shop, mechanical, or estimating experience preferred
Displays a general understanding of frame and body repairs and mechanical knowledge
Technical and computer proficiency with Microsoft Office suite, scheduling & routing software, and vehicle inspection applications
Excellent organizational skills, customer-focused, proactive, and team-oriented
Ability to work with remote supervision, and to supervise remote employees.
Effective communication (written and verbal) and interpersonal skills required

The flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))

Supervisor, Mobile Inspections

Key skills