Leading moderate to large complex projects and programs by providing strategic direction to partners, peers, and direct reports
Leveraging problem solving and influencing skills to ensure project plans deliver on intent
Designing, developing, and managing project plans in complex, dynamic environments, adapting requirements to meet evolving needs
Partnering cross-functionally with project customers and senior leaders across Card Operations, CS&S and HR to provide strategic and tactical thought partnership to effectively drive project delivery
Leveraging a deep understanding of the unique dynamics within an operations organization combined with a people-centered HR mindset to ensure strategies are relevant and impactful to the groups we support
Leading and developing change management plans in support of projects, ensuring that strategic initiatives are not only delivered but clearly communicated and embraced
Ensuring projects are documented appropriately to mitigate risk and delivered on time, while maintaining excellent communication and teamwork skills essential for influencing outcomes at all levels

Bachelor’s Degree or Military experience
At least 3 Years of Project Management experience
Masters or MBA degree (preferred)
At least 10+ years of Project Management experience (preferred)
At least 2+ years of Human Resources experience (preferred)
PMP, Lean, Agile or Six Sigma certification (preferred)
Working knowledge of product prioritization and delivery tools including Jira, Jira Align, Confluence (preferred)
Change management and design thinking experience (preferred)
Exceptional communication and collaboration skills (preferred)
Excellent problem solving and influencing skills (preferred)

eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Manager, Project Manager – Card HR Channels

Key skills