Understand ADTRAV products, systems, and processes to assist clients and be able to communicate best practices on configurable options of the ADTRAV and OBT systems.
Serve as a point of contact for the client during the solution development and implementation process.
Lead implementation calls with clients and internal stakeholders.
Prepare meeting agendas and write summaries after meetings to provide to all stakeholders.
Write requirements documents based on client and internal conversations.
Communicate requirements clearly and effectively to key stakeholders.
Track project plan and ensure it stays on track and deliverables are communicated to stakeholders.
Coordinate with internal teams to ensure deadlines are met. Adjust schedules and timelines as needed based on client requirements and objectives.
Ensure availability and allocation of resources.
Create and maintain thorough project documentation.
Measure project performance using appropriate systems, tools, and techniques. Provide reports and updates to management as required.
Become an expert in ADTRAV's industry and customer base.
Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients.
Adhere to company policies and procedures.
Other duties as assigned.

Bachelor’s degree in business or related field, or equivalent experience required.
At least 2 years of professional experience overseeing/managing projects.
3+ years of implementation experience.
Experience in the travel industry with technologies, including GDS systems and booking tools strongly preferred.
Solid technical background, with understanding or hands-on experience in software development and web technologies.
Experience with Jira or other ticketing systems required.
Experience with Microsoft Office suite (Word, Excel, PPT).
Excellent English written and verbal communication skills.
Strong analytical and critical thinking skills.
Adept at finding solutions to meet the needs of key stakeholders.
Strong attention to detail with emphasis on accuracy and quality.
Highly self-motivated and able to prioritize and manage multiple tasks with varying deadlines.
Excellent time-management and organizational skills.
Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed.
Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively.
Ability to work remotely and meet the company home-office requirements.
Able to maintain confidentiality of company and client information.
Able to successfully pass a credit, criminal, and/or employment reference background check.
Able to successfully pass a government clearance process as required by clients.

Project Manager

Key skills