Platform & Workplace Engineering Director

Role Overview

• Leading and developing two engineering teams — Cloud Platform (cloud infrastructure, observability, SRE, incident response) and Enterprise Services (IT support, IAM, Okta, Slack and core SaaS) — setting technical direction, hiring and performance standards across both.
• Delivering the reliability, performance and cost-efficiency of the cloud platform underpinning production services, including SLOs, on-call and incident response practices, and post-incident learning, in line with the broader infrastructure strategy.
• Executing the roadmap for enterprise services and identity, treating internal IT as an engineering discipline — automation-first, self-service where possible, and measured on employee productivity and security outcomes.
• Tracking and reporting meaningful operational metrics — availability, MTTR, change failure rate, identity hygiene, endpoint and SaaS posture, support responsiveness — and using them to drive continuous improvement within the function.
• Acting as a senior operational escalation point for major incidents across both production and corporate environments, leading technical response and keeping the VP and wider stakeholders informed.

Requirements

• A track record of leading engineering teams at scale (managers of managers experience preferred)
• Deep credibility in either cloud platform or modern enterprise engineering — and the breadth to lead both.

Tech Stack

• Cloud

Benefits

• Flexibility: We provide a benefit allowance you can tailor to your own life and family.
• Health: This includes private medical and dental, health assessments, and access to a digital GP.
• Wealth: We offer life assurance, share schemes, and financial coaching.
• Development: You get a dedicated annual learning allowance to help you level up.
• Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.
• Award-winning parental leave policies.