Manage integration projects: Drive international integration projects end-to-end by coordinating between GLS/NXT and internal or external stakeholders to ensure a smooth and well-structured onboarding process.
Ensure successful product adoption: Support customers beyond integration by helping them understand and realize the value of GLS/NXT products through user behavior analysis, feedback loops, and personal sparring.
Bridge tech and business: Translate technical requirements into clear deliverables and timelines, ensuring efficient coordination between tech teams, ensuring that the right information reaches the right people at the right time.
Improve integration processes: Identify gaps and pain points in the current setup and proactively drive improvements through documentation, tooling, and automation.
Manage stakeholder relationships: Build strong, empathetic relationships with internal and external stakeholders and ensure GLS/NXT is well-represented within the corporate environment.
Create visibility and impact: Report on integration progress and outcomes, highlighting key successes and learnings team-internal or to the leadership team.
Requirements
≥2 years of experience in integration, implementation, (technical) project management or customer success management in B2B.
Strong organizational and multitasking skills with a structured approach to problem-solving.
Excellent communication and interpersonal skills, with the ability to collaborate across teams and cultures.
Fundamental understanding of technical concepts (API, system architecture or digital platform products).
Business-level proficiency in English, both written and spoken.
Ability to travel within the EU (10%).
Permission to work in Germany.
Benefits
Dynamic workplace: A digital environment with international projects and space to learn and grow.
Flexible work conditions: Hybrid working mode with a tailored remote policy.
Focus on learning: A personal budget (1.000€) for learning and development initiatives.
Physical space for ideas: A great office space in Berlin Mitte with top-tier equipment.
Transparent and competitive compensation: A salary package that reflects your expertise and experience.
Active participation: A clear bonus system enabling participation in your and the team’s performance.
Engaging team culture: Monthly team cooking, regular events and offsites.