The Coupa Administrator supports the configuration, maintenance, and day-to-day operation of the Coupa Spend Management platform from a procurement perspective.
Partner with procurement operations, sourcing, and finance teams to ensure the system runs efficiently, supports procurement processes, and provides a strong user experience.
Execute system configuration changes across Coupa modules including Requisitioning, Catalogs, Supplier Management, and Invoicing.
Maintain user roles, permissions, and access controls.
Support catalog updates, supplier enablement, and data accuracy.
Monitor system performance and resolve tickets or escalate issues as needed.
Assist in maintaining procurement policies, workflows, and system controls aligned with governance standards.
Support P2P processes including requisitioning, approvals, purchase orders, and invoicing.
Serve as a primary point of contact for end-user support and issue resolution.
Support development and maintenance of standard procurement reports and dashboards.

2–4 years of experience in procurement, P2P operations, or business systems support
1–3 years of experience supporting Coupa or similar procurement platforms
Basic understanding of procurement lifecycle (requisition to payment)
Strong problem-solving and customer support skills
Familiarity with reporting tools (Coupa reports, Excel, BI tools) Preferred
Experience working in a cross-functional environment (Procurement, AP, Finance) Preferred
Exposure to Coupa configuration or administration Preferred
Experience with ERP systems (SAP, Oracle, Workday, NetSuite) Preferred
Bachelor’s degree in Supply Chain, Business, Finance, Information Systems, or related field

Coupa Administrator II

Key skills