Identify opportunities to improve processes and the use of credit products; demonstrate curiosity and analytical ability to investigate problems, understand root causes and propose improvements to processes and products;
Support the organization of information and the translation of business needs into structured requests, assisting with prioritization and tracking of initiatives;
Contribute to organizing information, agendas, requests and follow-ups, as well as preparing materials, content and training related to the products;
Strong written communication and the ability to present information clearly to different audiences;
Support maintenance of credit products, including updating parameters, rules, guidelines and workflows;
Assist in creating and updating product manuals, procedures and documentation;
Support coordination with partner areas such as Legal, Operations, Credit Approval, Data, CRM, Contact Centers and Cooperatives to advance product-related requests.
Requirements
Proactivity, curiosity and the ability to work effectively in a team;
Strong interpersonal skills, communication, negotiation and the ability to interface with different areas;
Ability to interpret KPIs, dashboards and business data to support analyses and recommendations;
Intermediate knowledge of Excel and Power BI for reading, organizing and analyzing business information and data;
Experience in Agribusiness, credit, cooperatives or financial products is a plus;
Business acumen and an interest in continuous improvement;
Strong verbal and written communication, with the ability to organize information clearly.
Benefits
Fixed 14th and 15th salaries
Profit sharing (based on seniority)
Health and Dental plans with no co-pay
Wellness programs through Wellhub (formerly Gympass), including Nutrition, Psychology, Occupational Health, Massage, running groups and access to a local gym
Meal and Food allowances – flexible allocation percentage between Meal and Food cards, no co-pay
Extended maternity and paternity leave
Childcare or nanny subsidy for children up to 6 years and 11 months
Support for children with disabilities, with no age limit
Life insurance
Private pension contribution up to 8% of salary
Training platform – Sicredi Aprende, offering a variety of courses
40-hour work week – using a time bank system
Telework allowance (except for positions that require 100% on-site presence).