Director – Program Delivery

Role Overview

• Own end-to-end delivery accountability for a strategic AI initiative from planning through production deployment and value realization
• Develop and maintain delivery roadmaps, milestones, dependency plans, and execution strategies to ensure successful outcomes
• Coordinate activities across AI Research, AI Solutions Engineering, platform teams, governance partners, and business stakeholders
• Drive execution against committed timelines, budgets, scope, and business objectives
• Ensure delivery teams remain focused on achieving measurable business outcomes while maintaining high standards of quality and reliability
• Establish effective governance processes including status reviews, risk management, issue resolution, and executive reporting
• Monitor initiative health through delivery metrics, OKRs, KPIs, and operational dashboards
• Identify and proactively resolve delivery bottlenecks, technical dependencies, and organizational challenges
• Facilitate decision-making and escalation management to maintain delivery momentum
• Partner with engineering leaders, architects, and product teams to understand technical requirements, constraints, and delivery dependencies
• Balance business priorities, technical quality, and delivery timelines when supporting key implementation decisions
• Ensure technical risks are identified, communicated, and mitigated throughout the delivery lifecycle
• Develop a strong understanding of the AI solution architecture, data ecosystem, platform capabilities, and operational requirements supporting the initiative
• Translate technical concepts into clear business language and business requirements into actionable delivery plans
• Serve as the primary delivery point of contact for senior business stakeholders and technology partners supporting the initiative
• Build trusted relationships across business, engineering, platform, and governance teams
• Manage stakeholder expectations through transparent communication and proactive issue management
• Prepare executive-level updates and materials for steering committees and leadership forums
• Foster alignment and accountability across all participating teams
• Foster a culture of ownership, accountability, collaboration, and continuous improvement
• Enable teams to operate effectively within a fast-paced and highly complex environment
• Manage initiative budgets, forecasts, resource plans, and vendor engagements
• Ensure effective utilization of resources while balancing delivery commitments and organizational priorities
• Identify and mitigate risks that could impact timelines, scope, quality, or business outcomes
• Track financial performance and value realization against approved business cases and objectives
• Drive timely issue resolution and escalation management across participating teams.

Requirements

• 7+ years of experience delivering large-scale technology solutions in software engineering, data engineering, platform engineering, AI, or related domains
• 3+ years of experience leading complex programs, strategic initiatives, or technology transformations
• Experience delivering AI, machine learning, data, cloud, or platform solutions into production environments
• Strong understanding of software delivery lifecycle, Agile methodologies, and modern engineering practices
• Able to lead large cross-functional teams and influence stakeholders across business and technology organizations
• Experience managing initiative budgets, delivery plans, risks, dependencies, and executive communications
• Strong analytical, organizational, and problem-solving capabilities.

Tech Stack

• Cloud

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation
• Commissions and stock options where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact from a local-to-global scale.