Director of Relationship Management – Network Business Development

Role Overview

• Develop and enhance executive client relationships with key clients
• Collaborate with various teams to drive business growth
• Create and implement strategic plans for long and short-term objectives
• Share market insights with key clients and act as the escalation path for issue resolution
• Generate and analyze business review data on a regular basis
• Assist merchants with improved authorization rates
• Submit and manage project requests to ensure completion within defined SLAs
• Work closely with the processor relations team supporting merchants and acquirers on a day to day basis.

Requirements

• Bachelor's degree
• 5+ years of experience in managing large accounts with a focus on net new and add-on sales commitments and client retention, preferably in mid to large merchant environments
• 5+ years of experience in the debit payments industry
• Strong financial and data analysis skills
• Ability to travel nationally up to 50% to client sites.

Benefits

• Fiserv is proud to be an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.