Key skills
CommunicationTime ManagementPresentation Skills
About this role
Role Overview
- Investigate claims against insurance or other companies for personal, casualty, or property loss or damages
- Attempt to effect out-of-court settlement with claimant
- Handle complex losses locally unassisted up to designated authority; assist on larger losses
- Examine claim form and other records to determine insurance coverage
- Interview, telephone, or correspond with claimant and witnesses regarding claim
- Consult police and hospital records and inspect property damage to determine extent of company's liability
- Estimate cost of repair, replacement, or compensation
- Prepare report of findings and negotiate settlement with claimant
- Recommend litigation by legal department when settlement cannot be negotiated
- Attend litigation hearings
- Revise case reserves in assigned claims files to cover probable costs
- Assist in preparing loss experience report to help determine profitability and calculate adequate future rates
Requirements
- Bachelor's degree from an accredited college or university preferred
- Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation
- Appropriate state adjuster license is required
- Five (5) years of related experience or equivalent combination of education and experience required
- Strong oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Demonstrated commitment to timely reporting
- Strong customer service skills
- Strong interpersonal skills
- Attention to detail and accuracy
- Good time management and organizational skills
- Ability to work independently or in a team environment
- Ability to meet or exceed Performance Competencies
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development