Support Engineer

Role Overview

• Regular updates of Database with all the Roaming Information.
• Deliver the provisioning of customized solutions according to customer requirements.
• Ensure the correct functionality of TOMIA’s services and products by provision and configure the TOMIA services with roaming information.
• Handling Service requests and TTs within SLAs.
• Manage customer implementations and attend conference calls with customers.

Requirements

• Bachelor’s in engineering
• Freshers eager to learn and advance in the Telecommunications Industry.
• MSOffice
• MS Excel (Advanced level)
• SQL basics
• LINUX/UNIX
• GSM Technology & Architecture

Tech Stack

• Linux
• SQL
• Unix

Benefits

• Health insurance
• 401(k)
• Flexible working hours
• Paid time off