Property Adjuster – Field Estimating

Role Overview

• Provide exceptional service to policyholders by conducting on-site inspections and investigating coverage.
• Prepare estimates and settle claims promptly and efficiently.
• Handle virtual claims leveraging platforms like Xactimate and ClaimsX Video Collaboration.
• Lead with empathy and investigate claims independently.
• Communicate effectively with customers via various channels to offer support during the claims process.
• Negotiate claims settlements using legal and business standard methodologies.
• Document all work clearly in a claims system and execute policies along policy agreements.

Requirements

• 3 years of previous experience as an outside adjuster is preferred.
• 3-5 years of construction experience is highly desired.
• Proficiency in using Xactimate and other relevant software for estimating.
• Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
• Excellent communication and interpersonal skills to provide exceptional customer service.
• Ability to travel to customers' homes and handle virtual claims countrywide effectively.
• Detail-oriented and organized, with a focus on delivering high-quality work.

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Flexible working hours
• Initial and ongoing training
• Potential for a company car
• Mileage reimbursement