Patient Services Navigator – Oncology

Role Overview

• Provide personalized coordination, clarification, and communication of administrative aspects of care including patient needs assessments
• Assist with insurance verification, maintaining and handling documentation, and scheduling of appointments
• Partner with the clinical care team to ensure a timely diagnosis and treatment
• Optimize patient outcomes and ensure seamless experience for the patient and family
• Identify barriers and assist with additional resource support

Requirements

• High school diploma/GED or equivalent working knowledge
• Medical terminology, Medical Assistant Training, Patient Care Technician or Certified Nursing Assistant Training
• Two years of health care experience required
• Excellent time management and problem-solving skills
• Ability to meet constantly shifting deadlines and timelines
• Excellent customer service and recovery skills
• Bachelor’s degree in related field preferred
• Working towards obtaining a Patient Navigation Certification

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities