Establish and maintain strong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction
Develop and implement a robust plan to achieve significant growth within the Adhesives related industries
Tactical and operational planning with the Segment Manager to determine primary objectives within accounts
Align with distributor network to promote significant growth in region through identifying opportunities at major accounts
Develop and report accurate sales forecasts by account and product line and understand changes in demand
Identify and resolve customer pain points and offer solutions
Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework
Demonstrate strong Sales Excellence including disciplined competency in the understanding and utilization of Sales Force CRM
Collaborate with Channel management to support accounts and channel partners to grow the wider business
Participate in market/channel projects as required to support the overall business strategy
Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service
Promote, support, and adhere to all safety and quality related policies and procedures

Bilingual in English and Spanish required
5+ years of industrial B2B sales experience or Key Account Management experience required
Experience selling technical or engineered products, such as adhesives, specialty chemicals, polymers, coatings, or related industrial solutions
Prior experience selling to Original Equipment Manufacturers (OEMs) with a proven growth record, preferably within the Automotive, Electronics, and General Industrial markets
Bachelor’s degree in Business, Engineering or science-related discipline or equivalent experience
Strong business acumen, strategic account planning skills, executive presence, and demonstrated ability to clearly communicate technical concepts and solutions to audiences with diverse levels of understanding
Familiarity with Sales Processes and CRM
specifically Sales Force
Proficiency in MS Office Suite
Must have a Valid Driver’s License and the ability to travel 60%-70%

Key Account Manager – Specialty Adhesives

Key skills