You'll be the person who turns data into decisions and decisions into results.
Design the strategic logic behind the commercial department, ensuring the team's time is invested as efficiently as possible to hit annual growth targets.
Analyse the key data and performance KPIs of the commercial team, identifying trends, risks, and opportunities for improvement.
Build and maintain databases, dashboards, and reports that give visibility on performance to the different teams and to leadership.
Support other departments with data solutions and tools that boost their productivity.
Own the day-to-day operational processes (BAU) of the commercial department, such as invoicing and the tracking of recurring operational tasks.
Drive the adoption of AI within the Operations team, both by delivering concrete solutions and by championing its use day to day.
Identify and automate manual processes, designing solutions that improve efficiency and free up the team's time for higher-value work.

Degree or equivalent in related field
1-2 years of professional experience in similar roles (commercial operations, consulting, business operations, business analysis, or similar).
Demonstrable experience in data analysis.
Demonstrable experience solving problems through data visualisation for clients or other teams.
Experience with SQL and database management.
Proficiency in Excel/Google Sheets and building presentations.
Excellent communication skills, especially when working with other departments and in client-facing situations.

Hybrid working that works around you
Competitive salary to fund that dream holiday to Bali
Share options
when we thrive, so do you!
Private Healthcare, for peace of mind
Monthly coaching sessions with Spill
our mental wellbeing partner
Enhanced holiday package, plus bank holidays
28 days annual leave
1 day for your wedding
1 day off when you move house
because moving’s hard enough without work!
On your third year anniversary, you get 30 days of annual leave per year
On your tenth year anniversary, you get 35 days of annual leave per year
Option to buy 3 extra days of holiday per year
Work from abroad for a month (due to popular demand, this offer excludes the moon).
Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
The latest tech to power your gif-sending talents
Up to £500/€550 home office allowance for that massage chair you’ve been talking about
A generous learning and development budget to help you master your craft
Regular social events: tech lunches, coffee with the exec sessions, book clubs, social events/anything else you pester us for
Refer a friend, get paid. Repeat for infinite money

Junior Commercial Operations Manager

Key skills