Key skills
SFDCAISalesforceCRMCommunicationSales
About this role
Role Overview
- Organize and complete enterprise customer data from internal and external systems
- Establish contact with partial existing contracted clients (including distributors and general agents), follow up on customer contract renewal procedures, and maintain relevant records in the system
- Conduct analytical work related to renewal transactions
- Mine, categorize and organize industry and customer data within the White Space customer segment
- Screen and follow up business leads sourced from official websites, media channels and service hotlines
- Support the sales team with administrative tasks such as price submission in sales systems
- Organize and assist in drafting, distributing and collecting feedback for marketing emails, social media posts and soft articles
- Assist in compiling documents related to solution proposals and sales management
Requirements
- Fluent Mandarin & English in listening, speaking, reading and writing; proficient in Microsoft Office suite; proactive and adept at leveraging AI tools to boost work efficiency
- Basic knowledge and understanding of enterprise application software, business workflows and operational management
- Quick learner with fundamental knowledge of AI applications
- Hands-on experience with Salesforce CRM (SFDC)
- Solid business communication experience in B2B enterprise sales scenarios
Tech Stack
- SFDC