Key skills
Collaboration
About this role
Role Overview
- Provide education on the product and the self-administration technique according to the call scripts provided by the manufacturer and the guardrails established by the manufacturer
- Receive inbound phone calls and make outbound phone calls to patients
- Support patients through injection training and education by setting proper expectations of treatment
- Provide education and training to healthcare providers if designated by the program
- Document all inbound and outbound calls and other activities within the program database
- Other tasks as necessary
Requirements
- Registered Nurse (BSN or RN); valid nursing license (compact accepted)
- BSN
- 2 years nursing experience combined with at least 3 years of other clinical experience.
- Computer literacy and good keyboard skills
- Knowledge of Microsoft Word Products a plus
Benefits
- Competitive Compensation: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
- Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.
- Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives.
- Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
- Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
- Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus!