Lead, coach, and develop a high-performing O2C operations team by establishing clear performance expectations, KPIs, and continuous feedback mechanisms.
Oversee timely and accurate cash application activities, including posting, reconciliation, exception management, and issue resolution.
Own short
and medium-term Accounts Receivable forecasting, including AR forecast submissions to FP&A.
Partner closely with Finance, Collections, and Dispute Management teams to improve forecast accuracy and cash flow performance.
Deliver concise, data-driven reporting and actionable insights on forecast performance, trends, risks, and AR metrics to senior leadership.
Drive automation, standardization, and digital transformation initiatives to improve operational efficiency and scalability.
Identify, lead, and implement process improvements to enhance O2C effectiveness, control, and governance.
Strengthen controls related to cash application, deductions, write-offs, and dispute management processes.
Ensure compliance with internal controls, audit requirements, company policies, and regulatory standards.
Support and collaborate with stakeholders across multiple global regions and time zones.
Contribute to enterprise-wide O2C transformation initiatives and continuous improvement programs.

Bachelor's Degree in Finance, Accounting, Business Administration, Economics, or a related discipline.
Minimum 8+ years of experience in Accounts Receivable, Order-to-Cash, Shared Services, Finance Operations, or related functions.
Minimum 3+ years of people management experience leading high-performing teams.
Strong understanding of end-to-end O2C processes, including cash application, collections, dispute management, and AR forecasting.
Demonstrated experience driving process improvement, automation, or digital transformation initiatives.
Strong analytical, problem-solving, and financial reporting skills.
Excellent stakeholder management and communication skills.
Ability to operate effectively in a fast-paced, global business environment.

Accounts Receivable Manager

Key skills