To handle losses or claims nationally regardless of size
Examines insurance policies, claims, and other records to determine insurance coverage
Administers and reconciles complex catastrophic claims for property
Interviews, telephones, or corresponds with claimant(s) and witnesses regarding claim
Consults police and hospital records; and inspects property damage to determine extent of company's liability
Estimates cost of repair, replacement, or compensation
Prepares report of findings and negotiates settlement with claimant
Recommends litigation by legal department when settlement cannot be negotiated
Attends litigation hearings
Revises case reserves in assigned claims files to cover probably costs
Prepares loss experience reports to help determine profitability and calculates adequate future rates
Interacts with excess carrier to determine coverages, excess insurance levels, and potential reimbursements

Bachelor's degree from an accredited college or university preferred
Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation
Five (5) years of related experience or equivalent combination of education and experience required
Strong oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Strong customer service skills
Attention to detail and accuracy
Good time management and organizational skills
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies

National General Adjuster

Key skills