Key skills
Distributed SystemsJavaScriptPythonSQLGoCommunicationPresentation SkillsAccount ManagementSales
About this role
Role Overview
- Become a subject matter expert on zerohash products, APIs, trading infrastructure, and integration patterns.
- Serve as the primary technical advisor throughout the customer lifecycle, from evaluation through production launch.
- Lead technical discovery sessions, architecture discussions, and product demonstrations.
- Advise customers on integration best practices across REST APIs, FIX connectivity, and trading workflows.
- Troubleshoot technical issues and help customers accelerate time to production.
- Translate customer requirements into actionable feedback for Product and Engineering teams.
- Partner with Sales and Relationship Managers to drive customer adoption and growth.
Requirements
- 3-5+ years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, Technical Account Management, or similar customer-facing technical roles.
- Experience supporting brokerage, trading, exchange, market infrastructure, or crypto infrastructure products.
- Experience with FIX protocol and FIX-based integrations.
- Strong understanding of APIs, REST, and distributed systems.
- Experience troubleshooting technical integrations across multiple systems.
- Familiarity with SQL and at least one scripting language such as Python, JavaScript, or Go.
- Excellent communication and presentation skills.
- Ability to communicate effectively with both technical and business stakeholders.
- Ability to operate independently in a fast-paced environment.
Tech Stack
- Distributed Systems
- JavaScript
- Python
- SQL
- Go
Benefits
- Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
- Vision & Dental Insurance (U.S. only)
- Chance to earn equity
- Maternity & Paternity leave (after 6 months)
- WeWork All Access Membership
- WFH Yearly Stipend
- L&D Yearly Stipend (after 6 months)