About this role
Role Overview
- Conduct quality assurance audits of medical records and ICD-9/10 diagnosis codes
- Perform varied activities and moderately complex administrative/operational/customer support assignments
- Ensure coding is accurate and properly supported by clinical documentation within the health record
- Follow state and federal regulations as well as internal policies and guidelines
- Participate in provider education programs on coding compliance
Requirements
- Minimum 6 months of medical record retrieval experience
- Experience in customer service within a healthcare setting
- Proficiency in all Microsoft Office applications, including Word and Excel
- Valid state driver's license and proof of personal vehicle liability insurance
- Agreeable to occasional travel to the Humana office in Charlotte, NC and to provider locations
Benefits
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Paid time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance
- Opportunities for personal wellness and smart healthcare decisions