Assess and examine client revenue cycle processes in the physician practice (front end – first phone call through charge submission/reconciliation)
Conduct root cause analysis and deliver actionable recommendations.
Independently conduct research to formulate solutions to challenges.
Create educational content derived from root cause analysis and instruct practice staff.
Work alongside and in conjunction with Pre-Access on identified acute related issues, such as referrals, pre-authorizations, etc.
Collaborate seamlessly with other revenue cycle teams to address and resolve issues while delivering a high level, personalized service within the defined team scope.
Ability to lead teams and meetings professionally while building strong relationships.
Engage and cultivate a positive workplace atmosphere while building strong relationships.

3 to 5 years of experience in a similar role
Bachelor's degree or equivalent experience
Clear understanding of the revenue cycle operations in a physician practice
Ability to perform critical thinking in-depth analysis of root cause of an issue and identify efficient and effective solutions
Must have excellent written and verbal communication skills with the ability to speak/present to client leadership utilizing Executive Presence
Knowledge of Microsoft programs including Word, Power Point, One Note and Excel
Ability to adjust quickly and seamlessly to abrupt change
Ability to travel when needed
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Associate Practice Optimization Partner

Key skills