Lead and develop a high-performing team focused on technology learning, enablement, and workforce development.
Foster an inclusive, collaborative, and growth-oriented team culture that encourages innovation and continuous learning.
Support employee development through coaching, performance management, career planning, and succession planning.
Create opportunities for team members to expand their leadership capabilities, technical knowledge, and business impact.
Lead the strategy, design, and delivery of technology learning programs and capability development initiatives across the organization.
Oversee the creation and continuous improvement of learning pathways, instructor-led training, workshops, self-paced courses, and digital learning experiences.
Measure learner engagement, program effectiveness, and business outcomes to continuously improve learning experiences and impact.
Own and execute the roadmap for Manulife University's technology learning portfolio.
Establish governance practices, progress reporting, and performance metrics to support strategic objectives.
Identify opportunities to leverage AI, automation, analytics, and emerging technologies to enhance learning experiences and operational effectiveness.
Requirements
Experience leading teams within technology, learning, enablement, program management, workforce development, or related functions.