Oversee Canada Retirement’s Education and Engagement Programs
Develop and own the roadmap for member education programs
Orchestrate the end-to-end delivery for multiple concurrent initiatives
Develop and launch new education and engagement programs based on member insights
Work with cross-functional teams to develop educational programs and support execution
Run annual planning and quarterly updates
Develop segmentation and lifecycle journeys to drive engagement
Ensure programs meet regulatory, privacy, and brand standards
Manage learning content and refresh strategy
Act as the education SME to various teams

Bachelor’s degree in business, marketing, communications, or a similar program
7–10+ years progressive financial services experience in product or program management
Background in adult education or experience building financial literacy programs
Experience launching and managing education programs (webinars, podcasts, events)
Ability to take initiative, lead projects, and work with minimal supervision
Excellent organizational, prioritization, and project management skills
Ability to identify and understand business problems, explore possible solutions, and provide clear recommendations
Exceptional collaboration, relationship management, and communication skills
Ability to learn quickly and problem solve
Excellent verbal and written communication skills
Bilingualism (English and French) is an asset

Senior Product Manager, Education

Key skills