Must be able to place inside sales calls to HCPS for Neurology products on behalf of our pharmaceutical client vial telephone, e-mail, and chat
Must be in compliance with all reporting requirements for adverse events, product quality complaints, and patient privacy (HIPPA/data privacy)
Must have the ability to manage assigned targets/territories and achieve program goals
Must be able to utilize gatekeeping skills to reach appropriate targets and provide engaging dialogue for assigned products
Must be able to handle all calls according to client specifications including but not limited to using computer systems, manual documentation, and training resources
We support one of the world's top 10 pharmaceutical companies, working remotely to call doctor's offices and provide education on prescription drugs, with a focus on neurology products
Executes pro-active acquisition activities, using a limited set of guidelines and under supervision in order to sell or promote client business products/service.
Identifies customer requirements and matches it with product and service offerings or tailors the products towards the customer requirement.
Provides customer with appropriate product and service information including legal required information and informs the customer about the process.
Inputs all necessary information from customer to update database.
Requirements
Have a High School Diploma, or equivalent
Be able to successfully pass a criminal background check
Must have strong customer service mindset with clear, professional communication and the ability to follow instructions accurately
Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
Must have the ability to connect with an ethernet cable to a modem/router
Live in one of the following states AL, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY
Benefits
Paid Training
Career Growth Opportunities
Full Benefit Options
Great Work Environment
The chance to make a real impact on the travel experience