Act as a business specialist for processes across the electric power distribution value chain.
Lead workshops with clients to gather and map processes.
Translate business requirements into functional specifications for solution implementation.
Support implementation projects, digital transformation and process modernization.
Ensure compliance with ANEEL standards and other regulatory bodies.
Advise clients on processes related to: Commercial customer service; Billing; Customer management; Metering; Meter reading; Revenue collection; Commercial losses; Distribution operations.
Identify opportunities for continuous improvement and process innovation.
Work alongside technical and business teams throughout all project phases.

Bachelor's degree in Information Technology, Engineering, Business Administration or related fields.
Experience in the Electric Power Distribution market.
Experience in implementation or evolution projects for utility systems.
Experience in requirements gathering and functional specification.
Involvement in projects related to the energy commercial cycle.
Knowledge of commercial and operational processes in the electric power sector.
Energy commercial cycle (Billing).
Knowledge of Brazilian electric sector regulation.
Familiarity with ANEEL rules and regulations.
Process management for utilities.
Systems implementation and integration.
Excellent communication skills.
Consultative profile.
Comfortable leading workshops.
Strong analytical skills.
Client-facing relationship skills.
Organized with a strong process orientation.
Focus on continuous improvement and innovation.

Flexible work arrangements to promote a healthy work-life balance.
Professional development and continuous skills growth aligned with your interests.
A collaborative, diverse and innovative environment that encourages teamwork.
SONDA Academy: a learning platform designed to maximize your professional development.
Hybrid work model.
SONDA Wellness: a program that supports your personal and professional balance with initiatives focused on your physical, mental and social health.

Functional Consultant – Energy Distribution

Key skills