About this role

Rapid Response Coordination – Act as the first point of contact for fire-damaged properties, responding quickly to client needs.
Damage Assessment – Conduct initial site visits to evaluate fire, smoke, and water damage, providing guidance on next steps.
Coordinate Emergency Services (Not Perform Board-Ups) – Arrange for emergency board-ups, roof tarping, and structural stabilization through trusted vendors.
Liaison with Fire Departments & First Responders – Build and maintain strong relationships with local fire stations to assist homeowners and businesses post-fire.
Client Support & Education – Help property owners understand the restoration process and connect them with necessary resources.
Insurance & Restoration Coordination – Work with our internal restoration team and insurance adjusters to ensure a smooth claims process.

Retired firefighter or emergency responder with experience handling fire-related disasters.
Strong ability to assess damage, prioritize response, and coordinate vendors.
Excellent communication and leadership skills to support clients and emergency teams.
Familiarity with fire restoration, property damage, and insurance processes (a plus but not required).
Compassionate and service-oriented mindset.

Emergency Fire Response Coordinator

Key skills