Event Logistics Manager

Role Overview

• Plan, prepare, and execute international shipments for FIFA tournaments, draws, and corporate events.
• Coordinate logistics requirements with internal stakeholders, host country teams, suppliers, venues, and hotels to ensure timely and efficient delivery of goods and services.
• Lead and oversee key logistics workstreams including international freight, customs clearance, warehousing, distribution, venue logistics, and the movement of team equipment.
• Prepare logistics tender documentation, support procurement processes, and evaluate supplier proposals.
• Coordinate warehouse operations and event shipments, including physical picking, packing, unpacking, repacking, and distribution activities in Zurich and on site.
• Manage shipment-related requests and troubleshoot operational challenges, including urgent and last-minute requirements.
• Prepare and issue international customs documentation, including invoices, packing lists, certificates of origin, and ATA carnets.
• Act as the primary point of contact for customs matters and support the implementation of customs procedures in collaboration with host countries and local organizing entities.
• Manage FIFA storage facilities both in Zurich and at events, ensuring effective inventory and material management.
• Monitor logistics service delivery, establish operational processes, and drive continuous improvements to ensure the highest standards of quality and efficiency.
• Support cross-functional projects and operational activities
• Travel extensively to FIFA tournaments and events worldwide, providing on-site logistics expertise throughout event delivery.

Requirements

• A completed commercial apprenticeship or equivalent qualification in international freight forwarding, customs, logistics, or a related field.
• Additional training or certifications in international trade, customs, supply chain management, or logistics operations is an advantage.
• At least 5 years of professional experience in international freight forwarding and customs operations, including air, road, and sea freight.
• Proven experience managing international import and export processes and customs clearance activities across multiple regions.
• Experience within event logistics, exhibition logistics, sports events, or international fair forwarding environments.
• Strong knowledge of customs regulations, international trade documentation, and global logistics processes.
• A solution-oriented, proactive, and pragmatic approach combined with the ability to remain calm under pressure and adapt to changing priorities.
• Strong organizational skills with the ability to work independently, manage multiple tasks simultaneously, and prioritize effectively.
• Excellent stakeholder management and communication skills, with the ability to collaborate across cultures and work effectively with diverse international teams.
• A customer-focused mindset and a willingness to go the extra mile when required.
• Fluency in written and spoken English; proficiency in another FIFA language (French, Spanish, German, or Arabic) is considered an asset.
• Solid Microsoft Office skills, particularly in Excel, Word, and PowerPoint.
• A valid driving licence.
• Willingness to travel extensively and spend extended periods on-site at tournaments and events.
• Physical fitness and the ability to perform hands-on warehouse and event logistics activities, including packing, lifting, and material handling.

Benefits

• Health and fitness: Regular football sessions for all abilities, plus on-site gym.
• Home office: Up to two days of home office per week if work permits and home office allowance for all.
• Language courses: Offered to all staff to aid personal and professional growth.
• Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.
• Pension: Flexible pension benefits with generous employer contributions.
• Relocation assistance: A dedicated team will be on hand to support your relocation.
• Sustainability: We support all employees using public transport.
• Vacation: Maintain a healthy work/life balance with a generous vacation allowance.
• Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners.