Deep-dive into digital submissions—ranging from text reviews and customer questions to images and video uploads—filtering out spam, policy violations, and inappropriate material.
Review and tag large quantities of user-generated content (UGC) based on custom client guidelines.
Quickly identify and filter out profanity, hate speech, inappropriate images, or legally sensitive data.
Seamlessly adjust to frequent guideline changes across different brands and industries.
Own your queue by consistently meeting both speed and quality targets to ensure a smooth user experience.

Bachelor’s degree or equivalent international qualification.
2–3 years of hands-on experience moderating online UGC (whether for product reviews, social media platforms, or online community forums).
The capability to quickly read, assess, and categorise content accurately against strict criteria.
A willingness to learn, adapt your performance, and respond positively to coaching and feedback.
Highly proficient with online messaging, web applications, and MS Office (Excel, Word, Outlook).
Strong professional English communication skills, including a solid grasp of colloquial language and cultural vernacular.
Immediate Availability: You must be able to start on 1st September 2026 (no exceptions).
Hybrid Schedule: Willingness to work from office 3 days a week.
Flexible: Open to working slightly shifted hours a couple of days a month (always given with plenty of prior notice).

Content Moderation Analyst

Key skills