ECM(enterprise content management) Business Systems Analyst

Required Skills

• Bachelor s degree from a four-year college or university.
• 7+ years of experience in business analysis, requirements gathering, document/data lifecycle management, and process improvement.
• 3+ years of experience supporting ECM strategies and enterprise data practices in a government, investment or financial services environment.
• Excellent critical thinking and problem-solving skills with strong attention to detail.
• Proven experience creating clear, structured technical documentation (e.g., requirements, process maps, data and document flows).
• Strong verbal and written communication skills with the ability to translate complex concepts into clear business terms.

• Demonstrated ability to collaborate effectively in a cross-functional team environment.
• Demonstrated ability to work independently and proactively identify and address areas needing attention or improvement.

Additional Preferred Skills

• Familiarity with process automation tools used to improve efficiency and reduce manual effort.
• Experience working with reporting tools and dashboards to support business insights and decision-making.
• Understanding of investment, financial services, or a related business environment.