Provide end-to-end operational support for Cisco-based routing, switching, and related infrastructure across DFC’s enterprise network.
Executed in alignment with DFC’s Zero Trust architecture—including identity-aware segmentation, continuous monitoring, and policy-based traffic controls—and integrated with ServiceNow ITSM processes for Incident Management, Change Management (ERB/CCB), and CMDB asset tracking
Responsible for strategic oversight, ensuring scalability, redundancy, and optimized performance of Cisco Catalyst, Nexus, and ISR/ASR platforms
Leverage enterprise-grade network monitoring tools (e.g., SNMP, NetFlow, Syslog) to continuously track Cisco device health, link utilization, and error conditions.
Maintaining network availability and performance
Minimizing service disruptions
Proactively identifying risks or performance issue
Ensuring secure access to enterprise resources
Support firewall policy lifecycle management, ensuring policies are documented, approved, implemented, and reviewed in accordance with DFC security and governance requirements.
Support impact analysis, testing, implementation, and post-change validation.
Monitor firewall health, performance, and logs to detect security events, policy violations, and operational issues.
Integrate with Zscaler services, identity controls, and Network Operations to enforce Zero Trust policies.

U.S. Citizenship will be a requirement
Public Trust Background Investigation may be a requirement
Ability to be deployed across Washington, DC, NYC, and approved globally remote locations

Network Operations Lead

Key skills