Own the full post-offer experience — build trust, set expectations, and make sure every Hireframer knows what success looks like before day one
Drive 30/60/90 plans with real milestones and honest conversations at each gate
Handle attendance, paid time off, overtime, and operational requests; partner with Account Managers to turn around performance issues
Understand where each Hireframer wants to go and actively help them get there — not just what they need to do today
Connect people to upskilling resources, track progress, and be the reason they're better six months from now
Lead coaching and improvement conversations
Conduct performance evaluations and contribute directly to annual bonus recommendations

Exceptional communicator — warm, direct, and clear in both written and async formats
Natural motivator — people leave conversations feeling clearer, more capable, and more confident
Proactive with thought and action
Experience coaching, mentoring, or developing people in a remote or distributed team environment
Ability to hold people to a high standard while making them feel genuinely supported
Strong organizational skills — can manage a cohort of Hireframers without letting anyone fall through the cracks
Able to spot patterns: who's disengaging, who's ready for more, who needs a push
Comfortable handling sensitive information with discretion
Familiarity with HR processes — performance management, attendance tracking, PTO, bonus cycles
Comfortable with tools like ClickUp, Slack, Google Workspace, time/attendance platforms

Learning and Development Coach

Key skills