About this role

Oversee the full credit lifecycle for the organization
Lead credit analysis, collections activities, and customer communication efforts
Develop and maintain standardized credit policies and procedures
Evaluate customer creditworthiness through financial statement analysis and risk scoring tools
Monitor customer accounts for signs of credit deterioration and recommend mitigation strategies
Assist the accounts receivable team with investigating billing discrepancies, short-pays, and disputes
Serve as the primary point of contact for customers regarding credit terms and payment expectations
Partner with internal and external legal counsel for problematic accounts

Bachelor’s degree in Finance, Accounting, Business, or related field
5+ years of experience in credit, collections, or accounts receivable management
Strong analytical skills with the ability to interpret financial data and assess risk
Excellent communication and negotiation abilities
Preferred Experience managing a credit or collections function
Knowledge of healthcare and/or healthcare staffing
Familiarity with credit insurance, lien rights, or trade credit instruments
Experience with Workday ERP system

Manager, Credit & Collections

Key skills