Manager, Construct Portfolio Delivery

Role Overview

• Lead, coach, and develop a team of diversely experienced Project Managers and Project Coordinators.
• Establish career ladders, development plans, succession planning, and performance expectations.
• Conduct regular performance reviews, coaching sessions, and calibration exercises.
• Drive accountability through measurable team goals and operational KPIs.
• Lead hiring, onboarding, workforce planning, and organizational design.
• Foster a culture of ownership, execution excellence, collaboration, and continuous improvement.
• Establish and drive metrics on portfolio-level health across schedule, delivery quality, customer satisfaction, utilization, and financial performance utilizing the TBE preferred PPM platform.
• Ensure projects are appropriately staffed and balanced across PM levels.
• Establish operating rhythms for project reviews, escalation management, and decision-making.
• Define portfolio reporting and visibility into project status, risks, capacity, and forecasts.
• Serve as escalation point for delivery issues and customer concerns.
• Partner with PMs to resolve complex execution blockers.
• Ensure delivery teams maintain exceptional customer engagement throughout project lifecycle.
• Support executive customer relationships and participate in strategic customer discussions where required.
• Drive consistency in customer communications, project governance, and delivery standards.
• Identify opportunities to expand services and strengthen account health in partnership with Sales.
• Represent customer priorities as the voice of the customer to Product and Operations leadership to enable a feedback loop.
• Develop and maintain PM standards, workflows, templates, and governance frameworks.
• Improve project lifecycle processes from intake through closeout.
• Establish quality controls across project setup, reporting, change management, documentation, and customer deliverables.
• Partner with Operations and Product teams to identify automation opportunities and reduce operational burden.
• Drive implementation and adoption of delivery tooling and systems.
• Align delivery strategy with product roadmap, Data Operations, Capture Technology, and Customer Success initiatives.
• Coordinate execution priorities across functions and remove organizational friction.
• Support deployment of new products, workflows, and service offerings.
• Lead retrospectives and institutionalize lessons learned.
• Support annual planning, forecasting, and budget development.
• Monitor team utilization, delivery capacity, and hiring needs.
• Define operational metrics and dashboards to improve predictability and execution.
• Contribute to organizational strategy and long-term scaling initiatives.

Requirements

• Bachelor’s degree in Engineering, Business, Construction Management, Energy, Operations, or related field.
• 8-10+ years of experience in project delivery, operations, construction technology, renewable energy, or adjacent industries.
• 3+ years of direct people leadership experience managing PMs or equivalent delivery organizations.
• Demonstrated success leading distributed or cross-functional teams.
• Strong experience managing portfolios rather than solely individual projects.
• Experience with project management and collaboration tools (JIRA, Confluence, Primavera P6, Cora, Wrike, Project Insight, or equivalent).
• Excellent communication, stakeholder management, and executive presentation skills.
• Ability to manage competing priorities across multiple customers and programs.
• Willingness to travel up to 30% of the year, primarily domestic to customer project sites and HQ offices.
• Master’s degree in engineering, project management, operations, or related field. (Preferred)
• PMP, PgMP, PMI-ACP, or equivalent certification. (Preferred)

Tech Stack

• PMP

Benefits

• Generous time off and holiday policy
• Remote flexibility
• Flexible time off
• Comprehensive benefits package
• Career progression
• 401k match
• Stock options
• Home office set up allowance
• And much more!