Plan, design, and execute data migration activities from legacy systems into Salesforce, ensuring data accuracy, consistency, and integrity throughout the entire process.
Conduct thorough data profiling, cleansing, deduplication, and validation to ensure high data quality both during and after migration.
Define and implement data governance policies and procedures in alignment with internal and external regulations.
Design, build, and maintain reports and interactive dashboards (using tools like Salesforce reporting, Power BI, Tableau, or similar) to provide actionable insights for stakeholders and support data-driven decision-making.
Manage user accounts, roles, profiles, and permissions within Salesforce and integrated systems.
Troubleshoot and resolve system access issues, acting as a primary point of contact for technical support related to the database.
Assist in designing and implementing scalable data pipelines and ETL (Extract, Transform, Load) processes to ensure seamless integration between Salesforce and external systems.
Create and maintain comprehensive documentation, including data mapping documents, user guides, and process workflows.
Provide training and support to end-users on data entry best practices and system usage.
Work closely with our development team, program leadership and staff as well as other stakeholders to understand data requirements and ensure data solutions align with the organization’s objectives.

Bachelor's degree in Computer Science, Data Science, Information Technology, or a related field, or equivalent relevant experience.
3+ years of Salesforce experience in a data-related role, with experience overseeing data migration or integration projects.
Demonstrated commitment to social justice principles and understanding of youth development work.
Foundational knowledge of the Salesforce platform, including its standard data model, objects, fields, and security model.
Proficiency in data analysis, data management, and Salesforce data migration tools (e.g., Salesforce Data Loader, Demandtools, Workbench, SQL, Excel).
Experience with data visualization/reporting tools such as Tableau, Power BI, or Salesforce Analytics.
Familiarity with data governance principles and data security best practices.
Experience with ETL tools like MuleSoft, Informatica, or Talend is a plus.

Salesforce Data and Systems Analyst

Key skills