Key skills
Sales
About this role
Role Overview
- Provide customer analytical support through analytical testing, interpretation, and recommendations
- Conduct technical investigations to address and improve customer issues
- Analyze test results and prepare reports for internal teams and customers
- Collaborate with Sales team in delivering analytical insights and support commercial discussions
- Maintain expertise on product performance and analytical methods relevant to customer processes
- Engage with customers in meetings and technical discussions
- Support innovation by providing analytical input for new product development and enhancements
- Recommend continuous improvements to enhance service quality
Requirements
- Strong scientific background with hands-on experience in analytical methods used in specialty chemicals
- Deep analytical expertise and application insight
- Ability to provide analytical testing and recommendations to support customer applications
- Conduct root cause analysis and method development to address customer issues
- Ability to analyze test results, prepare reports, and communicate findings
- Collaborating closely with Account Managers to understand customer requirements
- Maintain subject matter expertise on product performance and analytical methods
- Participate in technical discussions and presentations to explain analytical outcomes
- Recommend improvements to analytical procedures and workflows
Benefits
- Equal Opportunity Employer: All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.