Customer Care – Sales Admin

Role Overview

• Be the first point of contact for our French-speaking customers via chat and email.
• Answer questions about using our Strobbo tool and advise customers on optimising their environment.
• Support the Sales team in administrative and contractual processes: prepare and follow up customer contracts, ensure smooth communication between Customer Care, Sales, and Consulting.
• Build an internal network and work closely with our internal customer experts.

Requirements

• Strong analytical skills.
• You are fluent and confident in French and English.
• Interest in software applications and the more technical side of HR.
• Responsibility in your role.
• Enjoy autonomy, taking initiative, and working in a self-managing way.

Benefits

• A pleasant working atmosphere with room for team building and fun.
• A people focused culture of continuous learning and coaching.
• Learning opportunities: through an individual development plan and professional training.
• Career growth: whether you want to become more of an expert in your field or you want to expand your knowledge more horizontally, there is always room to grow within Protime.
• Flexible working hours and working from home, everything is negotiable.